Mr. & Mrs. L. Berkley, MI 48072 November, 2011

Gary came out promptly to provide an estimate.  The estimate alone took 2 hours as the walls are covered with drywall, so he need to remove a portion of the drywall to locate the problem.  Once identified, he explained the problem and ways to prevent additional problems going forward (such as re-routing my downspouts outside).  He also inspected the rest of the basement to see if there were other issues.  He explained my repair options and the pros and cons of each.  Once I chose him to complete the work, they were able to come the next day to complete the repair, re-rout my downspouts, and also replace my old sump pump.  Overall, very happy with the service.