Testimonial Brighton, MI. June 2018

Our basement had water coming in between the walls and the floor after the winter thaw and subsequent heavy rains in the spring, despite having 2 sump pumps in one well and adding gutters and downspouts to the house last year. While waiting for a basement waterproofer we knew from our last home, we checked Angie’s list and were impressed by the great reviews received about this company. We called, and the owner, Gary, came out that day to assess our situation, explain why were were getting the water, and recommend a plan to correct the problem. His knowledge of water management, his experience, his explanations, and the lifetime unconditional guarantee, convinced us that he was the right one to hire. The job was a very big job, and it took Gary and his crew 9 days working 8 hours a day to complete it, but they were all prompt, hardworking, professional, and knowledgeable, plus they all seemed to enjoy their job and take pride in their work. We often went downstairs to observe and ask questions, and Gary took the time to answer all our questions, as well as to explain in detail the various stages of the job as they were doing it. Because Gary was there on the job every day all day, the specifics of the internal drainage system was determined after all the trenching was done and they could see the best way for the water to flow. With a job like this, I would beware of a contractor that decides everything at the onset and is not there on the job, because flexibility seems to be important in getting the best outcome. In the end, although we would have preferred not to have needed to have this job done at all, we know that we made the right decision for a permanent solution, and we have complete confidence that this will solve our water problem. Thanks Gary and his crew!