We value your thoughts and inputs. We also value your testimonials.
Most waterproofers just provide references. But we are able to provide you Testimonials directly from our customers which helps our company excel at what we do!
Michigan Home Owners are excited to provide us with their own experiences and in their own words, about the work we do!
Here are just a few:
Ms. Y.
West Bloomfield, 48322
June 2008
Dear ACW,
It was a pleasure to work with your family owned business. Your entire staff was prompt and friendly. Barton could not have been more complimentary. Greg Lustig, the sales representative did a great job of explaining why I was having a leaking basement and what could be done to remedy the situation.
Gary Lustig, supervisor, made sure the job was done in the three days as promised. The crew came out on a Saturday to start the project and left the work site clean. I thought I would have to chase someone down to cut off the excess plastic edging against the wall, but Gary came as scheduled two weeks later.
Your company went above the call of duty. Mike and Jose removed and hauled away cement that the previous homeowner left behind. I asked if there was any left over black plastic tubing that I could use for my gutter discharge. The piece I got was the perfect length.
In short, I highly recommend Atlantic Coast Waterproofing! The entire basement is nice and dry. It was a very pleasant experience dealing with a company that is prompt and gets the job done in a timely manner.
Sincerely,
Ms. Y.
Ms. C.
Ferndale, MI 48220
August 2009
Dear ACW,
My house is 63 years old. I had water coming into the basement from the perimeter of all four walls. I spent $1050
to take up the carpeting and dry it out. The water kept coming back. I contacted Atlantic Coast
and Gary Lustig came out to look at the damage and gave me a quote. He expalined the problem in detail,
explained exactly what they would do, showed me pictures, and explained about how long it would take to dig up the
basement perimeter, install new piping and egg rock, put a breathing strip in and re-cement.
The work is guaranteed for life and is transferable to new owners. The Crew of Greg, Jason, Billy, Gary, Dino, Steve and Mark arrived
on time, were professional and friendly and began work immediately. They showed me each step of the process
and I watched what they did and saw where the water was seeping from. They were done in two days, cleaned up perfectly. Made sure I
understood that if I had any problems to call them. I am extremely pleased with the work and the price.
Other companies wanted to dig outside the house around the perimeter. Removing all the
shrubbery and plants surrounding the house, then put plastic barrier around the outside walls and fill the dirt back in. This cost
was almost three times the amount I paid. I would highly recommend Atlantic Coast Waterproofing.
Ms. C.
Mr. & Mrs. McD.
Pontiac, MI 48341
August 2009
Dear Gary,
I want to thank you for the wonderful waterproofing job your company did on our basement. The system was installed neatly and our basement was cleaned to perfection upon completion of the job. The musty smell was instantly alleviated. You and your crew are truly professionals.
It is not often we write a company. However, the waterproofing system you installed, your professionalism and outstanding customer service is beyond the ordinary in today's society, and for that you and your company deserves to be congratulated. We have been so impressed with the call back response time and immediate action on your part
to fix some minor issues in our basement after the system was installed. We truly do not believe any other waterproofing company would care about a customer as much as Atlantic Coast. After speaking with 2 other companies initially, we are so thankful we chose your company to perform the work. We definitely will be a positive "word of mouth" advertiser for your company.
Please do not hesitate to use us as a reference.
Thank you again for your sincerity and outstanding customer service.
Regards,
Mr. & Mrs. McD.
Mr. & Mrs. J.
Farmington Hills, MI 48334
February 2010
Dear Gary,
I just wanted to take a few minutes out my very busy schedule to thank you for the tremendous job that you and you crew did with waterproofing our home.
Initially when I called your office to make an appointment for a free estimate for what I thought was a small water problem in the basement, I was sure that the remedy would be a simple and quick one.
After your thorough investigation of a few areas on the lower level, a bigger water issue, mold and mildew were discovered. Of course, the news to excavate parts of the basement floor to install a new water management system in addition to ripping out walls to repair rod holes and install a dura-shield wall barrier system caught us off guard. As it is with any home owner, there are so many other areas in the house where money could be spent. This was one expense we did not count on.
The project was definitely more dusty and time consuming than we could have imagined. This was the type of project that we would never look forward to ever doing again, but now that it is finished, we are so very happy that we had it done. Since the work had to be done, we are happy that it was done by Atlantic Coast Waterproofing, Inc.
Your entire crew made the project bearable for us. We appreciate your careful attention to your work, politeness, honesty, punctuality, cleanliness, and eagerness to educate us, the homeowner, about your work. Thank you.
We were so pleased with your work that we have passed your name and number on to a friend who is dealing with water issues in her home.
Best wishes,
Mr. & Mrs. J.
Mr. & Mrs. W.
Howell, MI 48855
March 2010
To all those with scary crawl spaces,
One week ago today, I knew I had to finally deal with "the crawl space". It was 42 years old and had become the weakness of an otherwise well maintained home and property. We live on 10 acres with a high water table come spring time. I dreaded, yet studied the weather forecasts for signs of relief.
But who to hire? They seem to be everywhere advertising. I knew nothing of the people or what they did or could do. I made several appointments and then Gary showed up. Very professional but was more interested in seeing "the crawl space". He spent about 45 minutes to an hour going over things I never knew to recognize in the 15 years of crawling around down there. I just felt something about his character and confidence. I said "tell me this is the right thing to do". He said, "I'll guarantee it's the right thing to do". Now mind you, when Gary started, the other companies said they wanted to "wait" until the dry season. Are you kidding? My sump pumps were running twice a minute.
He was here the next morning at 8:30 sharp with a full crew ready to go. First thing they did was lay down their carpet from the crawl space to the back door ~ NO MUD! Are you kidding me? It was great! Then they "dug in" ~ literally ~ dug in and didn't stop until I no longer recognized my own dreaded crawlspace.
The crew was everything you could wish for. They were all busy doing something all 2 days. They even offered advice on water management ideas for my property.
Bottom Line:
When Gary arrived my, sump pump was running 2-3 times a minute and I had puddles under my new $6,000 furnace. It smelled awful and was coming up through my furnace and air conditioner. When Gary left, the crawl space and the entire house no longer had that wet smell, in fact it smelled fresh. My wife and I spent this morning discovering a new storage area for Christmas decorations. Gee thanks Gary!
They left the entire worksite in 20 times better condition then they found it. I wouldn't hesitate to recommend Gary to my friends and family with confidence.
Mr. & Mrs. W.
P.S. I think it's supposed to rain today, but for the first time in 10 years I'm not worried.
Mr. C. & Mrs. D.C.
Fenton, MI 48430
March 2010
3 Waterproofing Jobs all through a single satisified customer:
We had cracks in our poured cement basement which leaked and had water coming up from the corner of the floor and wall. We also have some cracks in the floor (which didn't leak). We interviewed several companies; Atlantic Coast Waterproofing, Inc. explained how our basement and footings were constructed; how the water gets in and how their engineered system would keep the basement dry. We checked them out with the Better Business Bureau; they had an A+ rating and no complaints filed during the monitored time frame (36 months).
In August of 2009 we had Atlantic Coast Waterproofing, Inc. install their system in our basement. They were quick, efficient and professional through out the two day installation. They stayed after the job to help me with my discharge line which was not flowing properly (this is an existing system external to the one they installed). They cleaned up well after themselves and came out in a few days to verify that we had no concerns.
We were so impressed with the work, professionalism and integrity Atlantic Coast Waterproofing, Inc. exhibited that we hired them to install an engineered system in another property with a block foundation. They made sure we understood the difference between a block and a poured cement foundation and how the engineered system would have to be a little different from the one they installed for the poured foundation.
Both systems are functional without any problems and they have just successfully installed a third engineered system for us, March 2010.
Sincerely,
An impressed customer,
Mr. C. & Mrs. D.C.
Dan & Wendy
Waterford, MI 48329
June 2010
Dear Gary,
We wanted to thank you for doing such a great job on our basement waterproofing. We were impressed on how fast you were able to start the project and how fast you got it done! We appreciated the way you illustrated the cause of the problem and how you took the time to stop and explain the different steps of the process along the way. We felt your crew was very professional and liked the way they kept the work areas neat (as possible) and how clean things were when they left. We would definitely recommend Atlantic Coast to our friends and family.
Thanks!
Dan and Wendy
Mrs. K
Grand Blanc, MI 48439
July 2010
Dear Gary,
I have had a water problem in my basement for YEARS. I have been trying to “waterproof” and take care of my problem myself. I spent a lot of time, money, and hard work with no positive results. Finally, I smartened up and called you. You promptly came to my home, showed me what my problem was, and gave different options on how to fix it. I was very pleased at how quickly you and your crew came in and got to work. I found you and your crew to be a pleasure to work with, very nice to talk to, and extremely knowledgeable. You were in and out on time and went above and beyond any expectations I had. I wish I would have called you years ago. I would HIGHLY recommend Atlantic Coast Waterproofing to anyone.
I love you all!!!
Mrs. K

Very few builders construct their own
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building a foundation at the beginning of the week for a fifty thousand
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foundation for a
two million dollar home. Therefore the myth...
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