ACW FAQs Section

Engineered Systems for Damp, Wet or Leaky Basements. Offering the Strongest Transferable Guarantee in the Industry!

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We value your thoughts and inputs regarding your basement waterproofing. We also value your testimonials. Most waterproofers just provide references. But we are able to provide you Testimonials directly from our customers which helps our company excel at what we do!
Here are just a few:

Ms. Y.
West Bloomfield, MI 48322
June 2008
Dear ACW:
It was a pleasure to work with your family owned business. Your entire staff was prompt and friendly... Continue on to our Testimonial Page.

Ms. C.
Ferndale, MI 48220
June 2009
Dear ACW:
My house is 63 years old. I had water coming into the basement from the perimeter of all four walls. I spent... Continue on to our Testimonial Page.

Mr. & Mrs. McD.
Pontiac, MI 48341
August 2009
Dear Gary:
I want to thank you for the wonderful waterproofing job your company did on our basement. The system... Continue on to our Testimonial Page.

Mr. & Mrs. J.
Farmington Hills, MI 48334
February 2010
Dear Gary,
I just wanted to take a few minutes out my very busy schedule to thank you for the tremendous job that you and you crew did with waterproofing our home... Continue on to our Testimonial Page.

Mr. & Mrs. W.
Howell, MI 48855
March 2010
To all those with scary crawl spaces,
One week ago today, I knew I had to finally deal with "the crawl space". It was 42 years old and had become the weakness of an otherwise well maintained home and property...Continue on to our Testimonial Page.

Mr. C. & Mrs. D.C.
Fenton, MI 48430
March 2010
3 Waterproofing Jobs all through a single satisified customer: We had cracks in our poured cement basement which leaked and had water coming up from the corner of the floor and wall. We also have some cracks in the floor (which didn't leak). We interviewed several companies...Continue on to our Testimonial Page.

Customer

Comment Box!

We would like to hear from you and produce services that offers the best quality service.

We are commited to our Michigan Waterproofing customers and are always continuing with updates to our web site. Please check back with us for updated information periodically so that we may provide you the latest and greatest information about our company and waterproofing in Oakland County and Surrounding Areas of Michigan.

FAQs for general basement, crawlspace, foundation waterproofing and waterproofing contractors.

Q. If I don't waterproof my foundation now, should I be worried about fixing it later?

A. The longer you wait to fix your basement, the more damage you will have to contend with. The damage could be a result of unhealthy mold, reduced value of your home, structural problems, electrical and shock hazards. Infestation of insects, for example carpenter ants. Your best course of action would be to fix your basement now before it gets worse.

Q. What should I look for, "other than price" when selecting a basement waterproofing contractor?

A. Look for a waterproofer who is licensed.

Look for a waterproofer who is insured.

Look for a waterproofer who has liability and workman's compensation policies. This is one way, you may know, it will be the same company doing the job and not a sub-contractor.

Look for a waterproofer who has a strong presence within the "Better Business Bureau." Three common complaints against basement waterproofer's within the "Better Business Bureau" are; sales practices, service issues and warranty issues.

Look for a waterproofer who is not limited to one specific type of waterproofing system, product, style or technique. The system their selling may not be the right solution for your home. Remember, not everything has a "one stop shop," this includes a majority of basements, crawlspaces, and foundations.

When collecting quotes from waterproofers, get their estimates in contract form. This will allow you to see their warranties on labor and material. Most waterproofers have lifetime warranties which also have specific terms, conditions, limitations, exclusions, liability disclaimers, hidden fees, and additional charges to renew your warranty every twelve months.

Look for a waterproofer who will guarantee your basement dry. Most waterproofers warranty only the areas of service such as the wall and cove area (joint seam, this is where the wall and floor meet.) Now, if your basement leaks up through the floor, in the middle of the basement, your warranty would not cover any damage.

Q. Our basement has always had a history of leaking. We don't know if we can handle the cost of a waterproofing project. Can we solve our leaky basement problems by installing new gutters, downspouts, and adding dirt around the home?

A. If you find a Gutter or Landscaping Company who will "guarantee you a dry basement" by doing either one of these projects, give me a call with their company's phone number because I have a bridge in Brooklyn that I would like to sell them! These projects may redirect the water from downfall off of your roof. Yet, the majority of the water your foundation comes in contact with is "ground water." For example, one inch of rain over an acre of land equals 27,000 gallons of water. Imagine a winter thaw where we have two feet of snow melt within 48 hours. Gutters and downspouts are important, do not get me wrong, but should not be confused with repairing or fixing a leaky basement.

Q. My foundation walls don't leak but I have water coming up through cracks in my basement floor. After consulting with several other waterproofing contractors, they all want to dig up around the outside of my foundation and waterproof my walls and install drain pipe with gravel. Will this solve my particular problem?

A. The water that is coming up through your floor is most likely a result of hydrostatic pressure. This means that you have an abundance of water under your home. Doing the before mentioned work may not completely solve your problem under your home. I must restate that most contractors only warranty the area in which they waterproof. So, in your case, your walls maybe warrantied to an extent where your floor or slab would not.

Q. I have a foundation crack in a poured concrete wall. I get water coming through it after heavy rains. Can I patch it and be successful with stopping the leak?

A. The water coming through the crack is usually a symptom of a much larger problem. By patching the crack, you are not addressing why the water is behind the wall and why it is not draining correctly. The water, which follows the path of least resistant will usually find another way into the basement.

Q. I have a block foundation which does not leak yet. I have experienced moisture, dampness, and mold on my basement walls. I used a basement waterproofing paint and it seemed to have helped with the dampness, but I am experiencing more mold growth. Is my problem solved?

A. Using a waterproofing paint on the interior of the foundation walls could be the worst option to do in comparison to doing nothing. Concrete blocks and cinder blocks have hollow cavities inside them. This means these walls are completely hollow. Ground and surface water can make access inside your walls through cracks, mortar joints, or other deficiencies causing your walls to fill with water. The paint seals this moisture and water in and causes your walls to hold stagnate water. Moldy walls will be your immediate symptom, followed by water inevitably making its way in.

It is quick and easy to contact us. Contact us for a quote, inspection... Continue on to our Contact Us Page.

How much $$$ of your Estimate is Paying for their Ads?

We advertise waterproofing services locally, plain and simple. We service and try to focus on Genesee, Livingston, and Oakland Counties, which includes: Fenton, Flint, Burton, Holly, Hartland, Argentine, Clarkston, Waterford, Clintonville, Lake Orion, Royal Oak, Oxford, Metamora, Goodrich, Grand Blanc, Byron, Cohoctah, Troy, Auburn Hills, Milford, Pontiac, Rochester Hills, West Bloomfield, Bloomfield Hills, and Birmingham. We are not limited to these cities either and will provide estimates throughout the South Eastern Michigan Counties. We are in business for our local public and residential customers. When you contact us we will answer your questions that you may have, schedule an appointment, arrive at your location, and then start the free estimate process. Our waterproofing team saves you money. For one we do not spend money on high dollar advertisements, or franchise fees. We are focused on word of mouth and local advertisements. If you see a large bill board on the side of I-75 coming down into Detroit, that right there added cost to your estimate. Other companies have to pay for the mega advertisements, commercials on the T.V. and Radio, we cut that out as best we can but still advertise to you "locally." No franchise fees, or costs associated with Patent Pending Systems or Trade Marked systems. We are real "Word of Mouth" Advertisers. We are in your local Yellow Pages, Yellow Book, Val-Pak, and frequent the home builder expo shows around our area.

Atlantic Coast Waterproofing, Inc. is owned and operated by Gary and Denice Lustig. Gary is the son of Greg Lustig who is one of the worlds leading authorities on basement waterproofing. Greg got his start 37 years ago in Boston, Massachusetts, working with the preservation of historical buildings...Continue on to read more About Us.

It is quick and easy to find us on the web! Cross reference us with our current listings so that you know we are out there and to learn about our quality service.

Remember, we offer full service interior and exterior, residential & commercial waterproofing services, for North Western Metro Detroit. We focus on "Word of Mouth" Advertising so we can pass that marketing savings on to you! Atlantic Coast Waterproofing provides proven practices for homeowners with resolutions that not only increase the property value of their home but also the health and welfare of the inhabitants.